Shipping Policy

Processing time

Orders are typically picked, packed and dispatched within 1–2 business days. Orders placed on weekends or public holidays are processed on the next business day.

Shipping methods and rates

• Standard Shipping — 3–7 business days, $5.95
• Expedited Shipping — 2–3 business days, $12.95
• Express Shipping — 1–2 business days, $24.95

Standard shipping is free on US orders over $60.00 (before tax). Delivery estimates begin from dispatch, not from the time the order is placed, and are estimates rather than guarantees. Rates shown are current sample rates and are confirmed at checkout.

Where we ship

We ship within the United States. If you need delivery outside the US, contact us before ordering and we will let you know whether we can help.

Tracking

Once your parcel leaves us you will receive a tracking reference. You can also look up your order on our order tracking page.

Delays, damage and lost parcels

Carrier delays, weather and address errors can affect delivery. If your parcel is more than 7 business days past its estimate, or arrives damaged, contact us within 7 days of delivery with your order number and photographs of the packaging and items, and we will investigate and arrange a replacement or refund where appropriate.

Incorrect addresses

Please double-check your delivery address at checkout. If a parcel is returned to us because of an incorrect or incomplete address, we can reship it once the return is received; additional shipping may apply.

Questions

Email info@nextchoiceretail.space or call +1 978-204-6402 during Mon – Sat, 9:00 AM – 6:00 PM (EST).